Cell Service at Sea (Update)

Another Thought on Cruise Ship Phone Calls

We are getting ready for an extended trip, which will include a trans-Atlantic cruise and are going thru our check lists. Reviewing our communications options is high on the list involving several decisions we usually need to make.

Our primary cell service is with Verizon. With them we can choose between a 30 day package called “International Travel 100 (minutes) Talk” for $40 or “TravelPass” which costs $10 a day, only when used*, for basically unlimited calls and text and uses our data allotment. Normally we go with the Travel 100 with back-up on my OneSimCard phone. If a situation arises we can have Verizon switch us over to TravelPass during the trip.

In the last couple of years Cruise ship communications has been the biggest problem. AT&T controls this business and without having an AT&T account and buying a “cruise package”, most calls average $2.50+ per minute. As a general policy we try and restrict communications to text (incoming is free and sent messages are 25¢) and email.

We have now realized that we have some additional options. We use MagicJack for our home phone service. We’ve used this service for over six years. When we started this service we transferred our home number to the MagicJack service and since that time we have moved twice and it has allowed us to keep our number wherever we move. We also have friends that travel with a MagicJack and if they have internet they can make calls from their laptops.

Now MagicJack has a mobile App. You can use it with a cell phone, a pad or a laptop and make calls using WiFi. You can also take calls that are made to your home number while traveling (on a cell phone you can also do this thru cellular service).

We have now loaded the app on a pad we take with us and will try it out and report when we get back.

After talking with OneSimCard they suggested we take a look at their VOIP app on the phone using their sim card and call using WiFi.

These could represent serious savings. WiFi service on cruise ships has been getting faster and cheaper over the past few years while cellular service cost has been going up. Many people are now buying internet packages when they cruise and in our case, because of our frequent cruising status, we get a large allotment at no charge.

We loaded these apps and have made a few no cost test calls using our home WiFi and everything worked fine. This still needs to be tested on the cruise ship and we’ll let you know in June when we’re back.

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